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Contacting the casino’s customer support is part of our review process ベラ ジョン カジノ, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Joy Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Joy Casino as average.
The player from Japan had submitted a withdrawal request less than two weeks before contacting us. The player experienced delays due to pending KYC verification and had scheduled a verification call with the casino. After successfully completing the verification, the player was able to withdraw the funds. The player from Japan is experiencing difficulties withdrawing his funds. The casino stated that the player’s account had been blocked due to being registered using details different from those of the player. The player was asked to provide the documents that they had submitted to the casino to us, but there was no further response from them.
First, you can’t change your chosen account currency after you’ve finished registering. So, we recommend picking the currency you plan to use for deposits and withdrawals. That way, you can avoid extra conversions and losing a bit of your money.
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The casino never updated the player on the case and it remained unresolved. We’re not sure whether the player received the winning or not. As a modern gambling platform, Joycasino has a high-quality mobile version.
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As soon as the check is complete ルーレット, you’ll receive a notification via email and text message. Sometimes, Joy Casino might ask a player to confirm their residence address. In that case, you should send any document that displays your personal data and your living address.
